FAQs
Order Processing Time
Please allow 3–5 business days for processing and production before your order is shipped.
Shipping Time
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U.S. Orders: Shipped via USPS and FedEx, with an estimated transit time of 15–20 business days.
- International Orders: Shipping times range from 15–30 business days, depending on the fulfillment center and destination.
Shipping Delays
While most packages arrive on time, circumstances beyond our control—such as holidays, natural disasters, weather conditions, or pandemics—may cause delays.
While most packages arrive on time, circumstances beyond our control—such as holidays, natural disasters, weather conditions, or pandemics—may cause delays.
Tracking Information
Tracking details are provided for every order. You’ll receive tracking information as soon as your product is shipped. For assistance, visit the Track Your Order page on our website.
Tracking details are provided for every order. You’ll receive tracking information as soon as your product is shipped. For assistance, visit the Track Your Order page on our website.
Order Cancellations
You may cancel your order without penalty within 24 hours of placing it. To cancel, email us at stryke@gmail.com with the subject line "CANCEL MY ORDER."
You may cancel your order without penalty within 24 hours of placing it. To cancel, email us at stryke@gmail.com with the subject line "CANCEL MY ORDER."
Incorrect Address
If you entered an incorrect address, email us immediately. Address changes can only be made within 24 hours of placing your order. Once shipped, address updates are not possible.
If you entered an incorrect address, email us immediately. Address changes can only be made within 24 hours of placing your order. Once shipped, address updates are not possible.
Delivery Attempts
Carriers generally make two delivery attempts before returning the package to us.
Carriers generally make two delivery attempts before returning the package to us.
Damaged Items
If your order arrives damaged, please email us your order number along with a photo of the damaged item. We will promptly send a replacement at no additional cost.
If your order arrives damaged, please email us your order number along with a photo of the damaged item. We will promptly send a replacement at no additional cost.
Additional Questions
If you have any other questions, don’t hesitate to reach out to us. We aim to respond to all inquiries within 24 hours.
If you have any other questions, don’t hesitate to reach out to us. We aim to respond to all inquiries within 24 hours.
We appreciate your patience and understanding regarding shipping times and potential delays. Your satisfaction is our top priority at Stryke.